Accessibility statement

This accessibility statement applies to Heighington Parish Council at https://heighington.parish.lincolnshire.gov.uk

This website is run by Heighington Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We monitor and audit heighington.parish.lincolnshire.gov.uk using the Wave Evaluation Tool to keep it accessible in line with WCAG 2.2 AA standards.

However, we know that some parts of this website are not fully accessible:

  • when increasing the font size some items overflow and maybe slightly difficult to read
  • some forms used on the site do not provide clear error messages
  • some forms are not hosted on an accessible platform
  • some document attachments are not clearly written
  • some graphics and document attachments have poor colour contrast
  • some images do not have good alternative text
  • some buttons are not correctly identified
  • some documents are in PDF, Excel or Word format and are not accessible

How to request content in an accessible format

If you need information in a different format contact us and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need (for example, audio recording, braille, BSL or large print, accessible PDF)

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find problems that are not listed on this page or you think we are not meeting accessibility requirements, contact us .

Enforcement procedure

If you contact us with a complaint and you are not happy with our response contact the Equality Advisory and Support Service (EASS) .

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

Heighington Parish Council is committed to making its websites accessible, as per the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard , due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

  • Some graphics have text in. This fails WCAG 2.2 success criterion 1.4.5 (Images of text). We plan to ensure all images are free from text by 31st December 2026.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of Heighington Parish Council’s older PDF documents are inaccessible and do not meet accessibility standards. 

We are prioritising making PDFs accessible that:

  • contain information on how users can access our service
  • are most frequently downloaded
  • contain information that has a statutory requirement

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018  if they are not essential to providing our services.

We provide training and guidance to help all document creators develop accessible documents. 

Our plan is to ensure that all essential PDFs are converted into an accessible format by 31st December 2026.

We are working towards ensuring that, wherever possible, content from a PDF or other document is shown on a HTML web page either instead of or in addition to the PDF/other document. We plan to complete this by 31st December 2026, and will focus on documents that:

  • contain information on how users can access our service
  • are most frequently downloaded
  • contain information that has a statutory requirement

Live video

We do not currently post live video streams on our website. If we were to do this in the future we do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations

What we are doing to improve accessibility

We are using the Wave Evaluation Tool  to continually identify and fix issues as they arise.

Preparation of this accessibility statement

This statement was prepared on 14th December 2020. It was last reviewed on 12th January 2026, minute reference 190/M/25.

This website was last tested on 23rd December 2025. The test was carried out by Heighington Parish Council.